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Verizon Store to Open Wednesday

The store manager says the location will be able to handle cellphone and FiOS Internet needs.

Local Verizon Wireless customers won't have travel to Lake Grove after Wednesday, when a Verizon Premium Retail store opens on main street in Smithtown.

Manager of the store Adam DeSantis said doors will be open at its 74 East Main Street location by 3 p.m.

According to DeSantis, the location will be able to open new lines for customers as well as upgrades, offer tech support and sell accessories. The location will also sell FiOS Internet service packages and offer training classes on all the phones and operating systems.

DeSantis said the store is still looking to hire more sales representatives.

Check back with Smithtown Patch for a full store profile. 

Ammie December 19, 2012 at 07:45 pm
Is this an actual Verizon Wireless store or an "authorized I look like I am Verizon Wireless but I only use their name to lure u in and screw u and there is nothing VZ wireless can do for u" store?? Just wanted clarification.
Peter Verry (Editor) December 19, 2012 at 07:47 pm
@Ammie,
I spoke with the manager and he said it's a Premium Store location, which could do all the things a corporate store could do but with a private owner. Not sure if that helps answer your question, but I will have a full profile on the business up as soon as I speak with the owner.
Ammie December 20, 2012 at 03:47 am
From what I understand "premium" retailers are independent from corporate Verizon Wireless. I had a problem with a phone I purchased from one of these stores that are in the middle of a strip mall, had 14 days to return/exchange it as per the contract they gave me, I was at the 13th day of my contract and that store would not honor it and corporate Verizon could not help me. These "premium" retailers are made to look like corporate stores, but they are independent and can make up their own rules and there is not a thing corporate can do about it. Just trying to make the public aware of these "scammers".
Ammie December 20, 2012 at 11:32 am
Oh Peter! I just took a better look at the photo you posted. It is one of those independent retailers. If I were people I would steer clear from any of them because they are not the same as corporate. I would rather drive to Lake Grove and deal with VZ Wireless directly. If you have a problem with your phone purchased from one these stores you are on your own. Thanks for taking the time to listen to me. Enjoy your holidays!!
Camlle December 20, 2012 at 03:43 pm
I agree with Ammie . I have had issues with independent retailers. Thanks for info .
johny March 10, 2013 at 05:33 pm
great info i got screwed by this store already...
Ammie March 10, 2013 at 10:53 pm
The Patch really should do an article about this. So many people are misinformed about these "authorized premium retailers". And AT&T isn't any better.

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